Marketing Touchpoint Analysis for Businesses
This Free Online Course Includes:
- 1.5-3 Hours of Learning
- CPD Accreditation
- Final Assessment
This free online course explains how to analyse touchpoints to develop smart marketing strategies and build your brand.
It is important to assess customer satisfaction through the evaluation of individual interactions with your business (called ‘touchpoints’) as you optimise its processes. This market research course explores the strategies that attract and retain customers. We explain how to measure marketing outcomes and satisfy customers. We also show you how to harness the power of search engine marketing to enhance brand visibility and grow your business.
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