About this course
As the contemporary workplace continues to evolve, it becomes increasingly evident that even the tiniest actions wield immense influence. Micro-behaviors – those subtle yet potent gestures and expressions – intricately shape our daily interactions. Much like the threads in a complex tapestry, they possess the potential to either weave a fabric of inclusivity, collaboration, and professional growth or, if overlooked, unravel hidden rifts that weaken team dynamics. In today’s dynamic professional landscape, recognizing and addressing these nuanced behaviors is not just an advantage, but an imperative. In this course, you will learn about the different types of micro-behaviors commonly observed at the workplace and their impacts on both individuals and teams. You will also explore the reasons why micro-behaviors are often misinterpreted and identify strategies to manage and deal with difficult micro-behaviors more effectively, leading to improved workplace interactions and increased employee engagement within teams.
Learning objectives
Discover the key concepts covered in this course
Recognize the key characteristics of micro-behaviors in the workplace
Identify the factors contributing to the misinterpretation of micro-behaviors at the workplace
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