Effective negotiation is a coveted skill in today’s workplace. Whether you are negotiating with internal or external customers, your preparation and ability to communicate during these critical conversations can help you facilitate the best results for everyone involved. In this course, Becoming a Better Negotiator, you’ll learn to negotiate effectively. First, you’ll explore how to best prepare for a negotiation. Next, you’ll discover in-the-moment negotiation tactics you can use. Finally, you’ll learn specific language and tips to improve your negotiation skills. When you’re finished with this course, you’ll have the skills, knowledge, and confidence of negotiation needed to resolve conflicts, create win-win situations, and save and improve relationships.
Author Name: Jason Alba
Author Description:
Jason Alba has been a Pluralsight Author since 2012, specializing in soft skills and professional development. He started his IT career as an intern developing tools for a robust intranet. He transitioned to an IT manager at another company where his job included web development as well as other IT functions. After an acquisition Jason became VP and then general manager at a newly formed tech company. He founded and manages JibberJobber.com, a CRM for job seekers. Jason has authored three books…. more