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Deploying Enterprise Voicemail with Cisco Unity Connection

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Duration

2h 25m

level

Intermediate

Course Creator

Sean Douglas

Last Updated

31-Mar-22

Category:

Today’s collaboration deployments need dynamic voicemail capabilities, and Cisco Unity Connection is loaded with features that end users require. This course demonstrates how to deploy and enable features for your Cisco Unity Connection solution.

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In today’s fast-paced world, the ability to communicate using real-time IP voice and video technology is a business necessity. In this course, Deploying Enterprise Voicemail with Cisco Unity Connection, you will learn how to deploy Cisco Unity Connection with Unified Communications Manager, add users, and enable voicemail features in your collaboration network. First, you’ll see how to connect Unity Connection to your Cisco Unified Communications Manager (CUCM) cluster using both SCCP and SIP. Next, you’ll be able to configure call routing rules for direct and forwarded calls, and you’ll create policies for incoming calls. Finally, you’ll learn how to import end users from both LDAP and CUCM, in addition to enabling features and services for these users. When you’re finished with this course, you’ll have the skills and knowledge needed to deploy a Cisco Unity Connection solution within your collaboration network.
Author Name: Sean Douglas
Author Description:
Sean Douglas has more than 17 years of experience working extensively with Cisco technology. He didn’t always understand how IP networks, voice, and video solutions work. Sean remembers clearly what it was like to start from the beginning, when everything was new and somewhat confusing. Fortunately, he had some exceptional teachers that took the time to explain things in plain terms. He also has an enthusiasm for learning and finding solutions. Sean brings that same passion for learning and enth… more

Table of Contents

  • Course Overview
    1min
  • Integrating Unity Connection with CUCM
    29mins
  • Configuring Unity Connection Call Routing
    33mins
  • Configuring Unity Connection End Users
    46mins
  • Configuring Unity Connection System Settings
    20mins
  • Importing Unity Connection End Users
    13mins

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Deploying Enterprise Voicemail with Cisco Unity Connection
Deploying Enterprise Voicemail with Cisco Unity Connection
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