Learning Virtual Intelligence is a combination of digital fluency, knowing how to use the technology, emotional intelligence, and knowing how to communicate effectively with the technology. In this course, Building Your Virtual Intelligence, you’ll learn to intelligently communicate virtually. First, you’ll explore defining and demonstrating virtual intelligence. Next, you’ll discover Hanlon’s Razor and virtual communication. Finally, you’ll learn to understand virtual communication and it’s challenges. When you’re finished with this course, you’ll have the skills and knowledge of building virtual communication needed to effectively communicate in a virtual environment.
Author Name: Jillian Kaplan
Author Description:
Jillian is a 20+ year technology industry veteran. She currently works at a Fortune 50 Enterprise, prior to that she spent 14 years at Verizon. She has worked in engineering, product management, project management, marketing operations and product marketing. Having worked in so many different roles, she had a unique end to end perspective from initial product development to bringing products to market. She is a strong believer in ‘Technology for Good’ and works to bring it to the forefront of al… more

Table of Contents

• Course Overview
  1min
• Define and Demonstrate Virtual Intelligence
  13mins
• Hanlon’s Razor and Virtual Communication
  11mins
• Remote Communication and Resolving Challenges
  20mins