By 2022 some estimates are that 70% of all customer conversation could be handled by Chatbots. Businesses rely on communication with their customers for many essential tasks. In this course, Chatbots: Executive Briefing, you’ll get a high-level overview of Chatbot technology. First, you’ll get an understanding why Chatbots are important. Next, you’ll discover how Chatbots work. Finally, you’ll learn how to get started with Chatbot technologies. When you’re finished with this course, you’ll have the skills and knowledge of Chatbots needed to understand automated communication.
Author Name: Thomas Henson
Author Description:
Thomas is a Senior Software Engineer and Certified ScrumMaster. During his career he has been involved in many projects from building web applications to setting up Hadoop clusters. Thomas’s specialization is with Hortonworks Data Platform and Agile Software Development. Thomas is a proud alumnus of the University of North Alabama where he received his BBA – Computer Information System and his MBA – Information Systems. He currently resides in north Alabama with his wife and daughter, where … more