Master the art of managing Microsoft Teams Phone by gaining the skills to configure phone policies, call flows, dynamic emergency calling, user configuration, Teams phone management, and optimize direct routing for seamless PSTN connections.

Confluence is Atlassian’s collaboration and knowledge sharing tool. Information is organized into spaces in Confluence, and this course will teach you how to customize and administer spaces to support your teams!

This course will teach you how to manage difficult conversations about sensitive topics with both managers and colleagues, resulting in a friendlier work environment for all and a much easier and less stressful existence for you.

In this course, we introduce you to Google Chat, Google’s chat software included with Google Workspace. You will learn about messaging individuals and groups in Google Chat. You will also discover customization options, collaboration features and how Google Chat integrates with other Google Workspace products. We will explore the use of spaces in Google Chat, showing you how to create, manage, search, and join them. Additionally, you will understand the distinctions between using a space and a group chat. You also explore Google Chat apps and learn how to search for and use apps within Google Chat. Aside from course videos, you will complete hands-on activities to practice what you’ve learned. Consider inviting a colleague or two to interact with you in Google Chat as you complete the activities.

In this course, Excel 2021 Essentials, you will learn foundational knowledge of the Excel interface and settings. When youíre finished with this course, you will have the skills needed to begin creating your own professional spreadsheets (and begin preparation for the Microsoft Office exams).

Understand how to use Google Drive for file storage, sharing, and collaboration in a cloud-based environment.