This course will teach you how to troubleshoot, diagnose, and repair security and encryption problems in Windows 11.

Services and drivers run everything on a PC and when they go wrong the whole system can become completely unusable. This course teaches you what services and drivers are, and how you can diagnose, troubleshoot, and repair problems in Windows 11.

This course will teach you how to effectively diagnose, troubleshoot, and repair startup problems in Windows 11 that can make a PC non-bootable.

Some of the most complex problems encountered on PCs require specialist tools, and this is where the Microsoft Sysinternals suite comes in. This course teaches you the most useful tools for troubleshooting problems and how to use them effectively.

When a PC can't connect to your network or the internet, the productivity of a business, student, or family can come to a screeching halt. In this course, you'll explore how you can use scripting to manage and repair any type of network problem.

When malware strikes a Windows 11 PC the results can often be disastrous. In this course, you'll explore the processes required to isolate a PC, and dive into the places where malware likes to hide.

This course will teach you how to open, read, and interpret the many types of log and error files in Windows 11, and where to look for information.

In this course, you learn to automate Windows applications with IBM RPA. You become familiar with the windows and controls concepts, and learn to set the basic commands by using the recorder tool.

This course will teach you how to enroll Windows devices with Microsoft Intune via manual enrollment, auto-enrollment, and Windows Autopilot.

Organizations deploy Windows to a variety of devices: on-premises, cloud-based, and hybrid. After deployment, devices must connect both locally and remotely. This course teaches you how to plan deployments and use the Autopilot and MDT tools.

This course will teach you how mobile device management in Microsoft Intune is great for deploying apps to Windows systems, and how mobile application management (MAM) lets us customize apps and secure data with configuration and protection policies.

Three big jobs for an endpoint administrator are setting up local and cloud identities for users and groups; managing authentication for those identities; and setting up compliance criteria to secure access to apps. This course explores all three.