Dynamics 365 apps offer well-defined and user-friendly applications with a familiar Microsoft appearance and behavior. Nevertheless, it's still important to customize for the users. As you learn about your customer, it's essential that you use what you've learned to design the Dynamics 365 deployment.

Learn structured brainstorming techniques to spur creativity and critique ideas. Master visual thinking, sketching, and ideation methods. Developed by PDD.

Transform stakeholder data into actionable insights. Learn to define opportunities through tools like experience mapping and affinity clustering.

Master prototyping and testing techniques. Discover co-creation benefits, usability test steps, and various prototyping methods to enhance stakeholder collaboration.

Learn effective design thinking methods, create successful solutions with stakeholder interaction, and enhance empathy in your design process.

In this module, you'll learn the principles of inclusive design.

Adopting and applying an implementation methodology to a Dynamics 365 project is important for guiding the project to a successful deployment. This module explores the advantages that an implementation methodology provides and the common types that are used for Dynamics 365 projects.

Learn to develop a product roadmap using generative AI. This course will teach you how to generate roadmap ideas, estimate timelines, and verify results, focusing on building a personal finance app.

Develop a growth mindset to enhance life and work. Learn tools to challenge negativity, build resilience, and maintain a positive attitude for continuous learning.

Join our dynamic online short course and empower yourself with the essential skills of emotional intelligence. By the course's conclusion, you'll have the expertise to nurture and...

Well written objectives will not only move your organization in the right direction, but they will also showcase your values and convey who you are as a company. This course simplifies the creation of objectives by starting with the big picture.

Boost personal accountability with clear commitments and follow-through. Learn to silence excuses, eliminate blame, and enhance team responsibility together.