Group Policy is a powerful and essential feature set within Active Directory, yet when it goes wrong it can have wide-ranging implications. This course will teach you how to systematically troubleshoot the most complicated Group Policy issues, fast.

Hear how the City of Seattle and King County are stepping up to the challenge to enable their teams to provide citizen services – from their living rooms.

SaaS applications are supported by their vendor, leaving IT Operations wondering if there is a role for them. This course will teach you where SaaS touches your existing IT systems and processes, to ensure that they are visible and managed.

Ansible orchestration can serve as the “glue” between platforms, fully automating workflows from end to end. This course will teach you how to create integrations between network automation and common IT Service Management tools.

Cisco professional certifications are a great method of gaining and proving your Cisco skills. This course teaches you about the CCT Data Center certification so you can thrive in the pursuit of the knowledge required for this certification area.

Microsoft Teams is one of the most popular collaboration tools in the world with over 145 million daily active users. This course will introduce you to the MS-740: Troubleshooting Microsoft Teams certification exam.

Are you looking to get certified with VMware's Data Center Virtualization exam? This course provides an overview of VMware’s certification tracks, introduces the VCP-DCV exam, and offers guidance on the required skills to be successful with the exam.

Dive into the world of PowerShell scripting with this beginner-friendly course. Master the essentials of PowerShell script execution, understand object types, and automate tasks effectively.

This course will teach you the principles and process of risk assessment needed for the CRISC examination.

Learn the foundations of contemporary IT service management and take your first steps into the digital age. Understand how today's ITSM is based on Lean and Agile rather than on processes or a rigid service lifecycle structure.

Learn operational service management practices such as incident management, problem management, IT asset management, and many others. Take this course and get ready to start working with ITSM and become an agent of change in the digital age.

This course will teach you the basics of Jamf Pro and give you a good overview of its features and workflows.