SIP is used extensively in today’s collaboration deployments. You must be able to get traces and debugs from a variety of sources to troubleshoot effectively. This course will demonstrate solutions that will help you diagnose and solve SIP problems.

More than ever, businesses need dynamic video solutions. This course will help simplify troubleshooting the Cisco TelePresence conferencing and the video technology used in today’s collaboration deployments and help you prepare for the CIVND exam.

This course aims to deliver some initial troubleshooting skills to technicians and engineers taking their first steps into ArubaOS-Switch. Along the way, you will learn to configure corollary services that help in the management of those devices.

Troubleshooting Meetings and Live Events in Microsoft Teams is a critical skill that helps you troubleshoot and support MS teams. This course will teach you how to troubleshoot live events issues, client issues, messaging issues, and teams services.

Troubleshooting sign in issues to Microsoft Teams is a critical skill that helps you troubleshoot and support MS teams. This course will teach you how to troubleshoot account and network issues, sign-in issues, and guest access issues.

This course will teach you how to prepare for the MS-740 certification exam and to learn troubleshooting through Teams and Skype in Microsoft 365.

This course will teach you to troubleshoot Microsoft Teams issues relating to voice, video, phone systems, and more using the Microsoft Teams dashboard and tools including the Call Quality Dashboard.

Tired of dealing with slowness on networks? Grab a copy of Wireshark and follow along as you dive into packet data to investigate the root cause of many network and application performance problems.

Because of the complexity of Cisco Collaboration deployments, you must have a solid understanding of the various voice and video elements to troubleshoot effectively. This course will demonstrate solutions to help you diagnose and solve problems.

Call Control Discovery (CCD) gives administrators the ability to dynamically share the dial plan and aggregate large collaboration deployments. This course will demonstrate how to deploy and troubleshoot CCD over CUCM clusters and SRST routers.

Certain tasks are always faster and more flexible at the command line, while some can only be performed there. Wireshark is no different. You will learn how to use Wireshark command line tools such as tshark, dumpcap, editcap, and mergecap.

This course will teach you how to use the graphing features within Wireshark to visualize packet data, making network problems easier to find.