This course will teach you how to obtain meaningful and useful system information about a Windows 11 PC, along with the software, devices, and services running on it.

This course will teach you how to diagnose, troubleshoot, and repair any type of problem with the Windows 11 Registry and operating system structure.

This course will teach you how to effectively support remote and hybrid workers, sometimes using their own computers, and how you can troubleshoot and diagnose problems remotely.

This course will teach you how to use the Deployment Image Servicing and Management (DISM) tool in Windows 11 to repair faulty and damaged installations of the operating system.

This course will teach you how to troubleshoot, diagnose, and repair security and encryption problems in Windows 11.

Services and drivers run everything on a PC and when they go wrong the whole system can become completely unusable. This course teaches you what services and drivers are, and how you can diagnose, troubleshoot, and repair problems in Windows 11.

This course will teach you how to effectively diagnose, troubleshoot, and repair startup problems in Windows 11 that can make a PC non-bootable.

Some of the most complex problems encountered on PCs require specialist tools, and this is where the Microsoft Sysinternals suite comes in. This course teaches you the most useful tools for troubleshooting problems and how to use them effectively.

When a PC can't connect to your network or the internet, the productivity of a business, student, or family can come to a screeching halt. In this course, you'll explore how you can use scripting to manage and repair any type of network problem.

When malware strikes a Windows 11 PC the results can often be disastrous. In this course, you'll explore the processes required to isolate a PC, and dive into the places where malware likes to hide.

This course will teach you how to open, read, and interpret the many types of log and error files in Windows 11, and where to look for information.

In this course, you learn to automate Windows applications with IBM RPA. You become familiar with the windows and controls concepts, and learn to set the basic commands by using the recorder tool.