This module examines the Windows client service module and describes the available methods for applying Windows updates.

This module examines the concepts and principles of the Zero Trust security model, as well as how Microsoft 365 supports it, and how your organization can implement it.

This module examines how Microsoft 365 Threat Intelligence provides admins with evidence-based knowledge and actionable advice that can be used to make informed decisions about protecting and responding to cyber-attacks against their tenants.

Examines how Microsoft Defender for Office 365 integrates with EOP to extend the protection provided by EOP and provide the most efficient level of protection against commodity and advanced targeted attacks.

Examines the different transport components used by Microsoft Exchange, explores how message routing works in an Exchange deployment, and provides instruction on how to configure the message flow for your organization.

This module introduces the Enterprise Desktop Support Technician role and describes how an EDST best supports end users, both directly and indirectly, in a Windows client environment.

Management options for Windows 365 range from web portal to Microsoft Intune. The topics covered in this module include Cloud PC management options, Windows 365 security, Role-based access control, and Windows 365 reports.

This module provides information about the operating system's architecture and supported devices. It also describes the desktop support environment and troubleshooting terminology.

In this module, you will learn about the differences and benefits of the file systems that Windows client supports.

This module covers Windows OS editions, features, and installation methods. Learners gain a deeper understanding of the available editions and corresponding installation processes.

Edge brings enterprise-ready security, privacy, and manageability controls; making it the best browser for business across PC, Mac, and mobile devices. Explore options to deploy Microsoft Edge to hundreds or thousands of devices at scale.

Learn how computers work and how they connect to the internet. You'll also learn the very basics of how computers are programmed.