IT Service Management (ITSM)
Showing 49–60 of 94 results
Preparing for the COBIT® 5 Foundation Exam
This course is for all COBIT® 5 Foundation certification candidates that want to fully understand the exam. You should take this course if you already studied COBIT® 5 and want to review its main concepts and get to know the exam in detail.
Reimagining the Workforce in Your IT Modernizaton Efforts
Join these leaders as they discuss their innovative approach to enabling the federal civilian workforce of the future.
Remote Management with PowerShell
This course will teach you how to create and manage remote PowerShell sessions.
Risk Management and Information Systems Control: Introduction to Risk
This course will provide you with a high-level understanding of risk management, as well as the terminology and methodologies used in risk management.
Risk Management and Information Systems Control: IT Risk Assessment
This course outlines the process of risk assessment, the follow up to the risk framing and risk identification processes done previously. This will help you understand the entire risk management process and prepare for ISACA's CRISC examination.
Risk Management and Information Systems Control: Risk and Control Monitoring and Reporting
This course, the fifth and final course in this series, addresses the risk management lifecycle. This course is part of the preparation for ISACA's CRISC certification.
Risk Management and Information Systems Control: Risk Identification
This course prepares you for ISACA's CRISC certification and addresses the first part of the risk management process, risk identification.
Risk Management and Information Systems Control: Risk Response and Mitigation
This course examines the various options available to respond to an identified risk. You will learn how to make the correct risk response decision to reduce risk to levels acceptable to management.
Risk Response and Reporting for ISACA® CRISC™
This course will teach you skills of risk response and reporting needed for the ISACA® CRISC™ examination.
Salesforce Development Lifecycle and Deployments
This course will teach you best practices for preparing and successfully executing deployments for a production Salesforce environment.
SharePoint Online Pro
In this course, SharePoint Online Pro, you will learn about the more advanced features of SharePoint Online.
Support and Retire Windows Devices with Microsoft Intune
This course will teach you how to successfully manage Windows devices throughout their lifecycle, including remote support, troubleshooting, and retirement.