Understand the role of data in product management and how to drive product strategy with data insights.

Learn The Hidden Secrets Of How To Deal With Difficult People

A successful Support Center is prepared for any customer situation. In this course, you will learn how to handle an irrational customer and gain an understanding of when to escalate complaints to a manager.

Decisions can make or break a situation.

Learn the art to effective delegate through a Virtual Assistant! Learn how to use our business systems.

Learn to give constructive feedback that fosters growth and success. Explore proven models to construct the feedback and techniques to handle less-than-ideal reactions to feedback.

In this course, Exploring Delivering and Evolving Product Foundations, you’ll learn the essential steps must take to deliver a product that meets product-market fit.

As the saying goes: real artists ship. This course explores what it takes for your Agile team to bring its product to life: how value is defined, when we can call our development complete, and how we can capture important context for the future.

Learn structured brainstorming techniques to spur creativity and critique ideas. Master visual thinking, sketching, and ideation methods. Developed by PDD.

Transform stakeholder data into actionable insights. Learn to define opportunities through tools like experience mapping and affinity clustering.

Master prototyping and testing techniques. Discover co-creation benefits, usability test steps, and various prototyping methods to enhance stakeholder collaboration.

Learn effective design thinking methods, create successful solutions with stakeholder interaction, and enhance empathy in your design process.