Professional Development
Showing 13–24 of 82 results
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Creating Compelling Reports
Learn how to tell a great story and communicate important information to flourish in your professional career.
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Customer Service: Adapting to Your Customers’ Cues
Learn to improve customer service by identifying cues, adjusting communication strategies, and tackling common challenges with insights from industry experts NueBridge.
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Customer Service: Discovering Customer Needs
Master identifying customer needs with strategies for stated and unstated demands. Learn to exceed customer's expectations and avoid pitfalls, guided by NueBridge experts.
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Customer Service: Engaging with Customers
Learn techniques to improve customer engagement, boost self-confidence, and excel in problem-solving to transform challenges into satisfaction.
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Customer Service: Fostering a Service Mindset
Cultivate a customer-centric mindset for exceptional service. Learn key practices for a positive attitude that reflects professional values with NueBridge Experts.
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Customer Service: Interpreting Customers’ Service Priorities
Discover how to identify and balance customer priorities for top-tier service. Learn to address explicit and implicit needs and reduce customer efforts efficiently with NueBridge expertise.
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Delivering Feedback That Encourages Growth
Learn to give constructive feedback that fosters growth and success. Explore proven models to construct the feedback and techniques to handle less-than-ideal reactions to feedback.
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Design Thinking for Innovation: Brainstorming and Ideation
Learn structured brainstorming techniques to spur creativity and critique ideas. Master visual thinking, sketching, and ideation methods. Developed by PDD.
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Design Thinking for Innovation: Defining Opportunities
Transform stakeholder data into actionable insights. Learn to define opportunities through tools like experience mapping and affinity clustering.
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Design Thinking for Innovation: Prototyping and Testing
Master prototyping and testing techniques. Discover co-creation benefits, usability test steps, and various prototyping methods to enhance stakeholder collaboration.
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Design Thinking for Innovation: Stakeholder Engagement
Learn effective design thinking methods, create successful solutions with stakeholder interaction, and enhance empathy in your design process.
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Developing a Mindset of Growth and Learning
Develop a growth mindset to enhance life and work. Learn tools to challenge negativity, build resilience, and maintain a positive attitude for continuous learning.