IT Service Management (ITSM)
Showing 85–94 of 94 results
Windows 11 Troubleshooting: Accounts and Documents
This course will teach you how to troubleshoot and repair user accounts, file, folder, and permissions problems for local and remote users.
Windows 11 Troubleshooting: Difficult Problems and Further Support
This course will teach you how you can troubleshoot, diagnose, and repair the most difficult and complex problems on a Windows 11 PC.
Windows 11 Troubleshooting: Hardware and Peripherals
This course will teach you how to effectively manage and troubleshoot hardware problems in Windows 11.
Windows 11 Troubleshooting: Introducing Troubleshooting in Windows 11
This course will teach you how to get started with troubleshooting Windows 11 PCs of different types.
Windows 11 Troubleshooting: Registry and Windows Structure
This course will teach you how to diagnose, troubleshoot, and repair any type of problem with the Windows 11 Registry and operating system structure.
Windows 11 Troubleshooting: Remote Support and Hybrid Working
This course will teach you how to effectively support remote and hybrid workers, sometimes using their own computers, and how you can troubleshoot and diagnose problems remotely.
Windows 11 Troubleshooting: Services and Drivers
Services and drivers run everything on a PC and when they go wrong the whole system can become completely unusable. This course teaches you what services and drivers are, and how you can diagnose, troubleshoot, and repair problems in Windows 11.
Windows 11 Troubleshooting: Startup and Repair
This course will teach you how to effectively diagnose, troubleshoot, and repair startup problems in Windows 11 that can make a PC non-bootable.
Windows 11 Troubleshooting: Using Microsoft Sysinternals
Some of the most complex problems encountered on PCs require specialist tools, and this is where the Microsoft Sysinternals suite comes in. This course teaches you the most useful tools for troubleshooting problems and how to use them effectively.
Windows 11 Troubleshooting: Using Netsh to Manage Network Settings
When a PC can't connect to your network or the internet, the productivity of a business, student, or family can come to a screeching halt. In this course, you'll explore how you can use scripting to manage and repair any type of network problem.