Projects are the way organisations/businesses do things and introduce change to their ways of working. This may include process changes or the implementation of new IT systems or software applications.

Either way, Projects bring about change that improves services to customers, increase operational effectiveness and change processes and ways of working.

Employees in all kinds of roles participate in projects, so what exactly is project management and how is it being managed?

This course takes you through 21 steps of a project, from early conception and scope definition to evaluation and lessons learned. Throughout the course, you will learn about what good practice is as well as learning about some common mistakes that could be made along the way.

This course will help those new to project management to manage and/or contribute to projects more effectively, and for those people who have been involved in project management previously to brush up on their skills and knowledge.