Apple Device Support: Using Diagnostics and Troubleshooting
|
This course will teach how to correctly diagnose and troubleshoot a range of Apple devices from Macs to iPads and iPhones.
When using any device there are always ways things can go wrong. That’s where diagnostics and troubleshooting come in. In this course, Apple Device Support: Using Diagnostics and Troubleshooting, you’ll learn to correctly identify and use diagnostic features and efficient troubleshooting of Apple devices. First, you’ll explore a basic troubleshooting breakdown to help you ascertain the cause of an issue. Next, you’ll discover hardware troubleshooting techniques. Finally, you’ll learn how to troubleshoot and diagnose software and networks. When you’re finished with this course, you’ll have the skills and knowledge of a range of techniques to help you quickly, accurately, and efficiently diagnose a range of Apple products.
Author Name: Rachel Gillett
Author Description:
Rachel is an experienced Apple Technical Support professional. Having spent 11 years with Apple between both retail and corporate support environments. In her spare time, she loves music, musical theatre, gaming and spending time with her animals. She can’t wait to share her knowledge with you all and continue to expand it!
User Reviews
Be the first to review “Apple Device Support: Using Diagnostics and Troubleshooting”
Related Products
Branding ServiceNow Instances and Service Portals
This course will teach you how to brand ServiceNow instances and theming the Service Portal to give users a consistent look and feel across all applications and provide a personalized experience.
Introduction to Windows PowerShell Scripting
Dive into the world of PowerShell scripting with this beginner-friendly course. Master the essentials of PowerShell script execution, understand object types, and automate tasks effectively.
Getting Started with Microsoft Teams and Microsoft 365 Groups Administration
Microsoft Teams is the fastest growing Microsoft 365 service of all time and is used by over 270 million users monthly! In this course, you will learn how to manage Microsoft Teams as well as its underlying membership service, Microsoft 365 Groups.
The IT Ops Sessions: Generating a Software Bill of Materials for Docker Images
In this IT Ops session, you’ll learn what a software bill of materials is and how to generate one for your Docker images.
Group Policy: Advanced Targeting
Active Directory Group Policy is a powerful tool; however, many people don't realize its full potential. In this course, you'll learn how to use Active Directory to target complex edge cases as well as to replace manual tasks or logon scripts.
Microsoft 365 Services and Concepts
With over 250 million monthly active users, Microsoft 365 is one of the most popular productivity cloud solutions in the world. This course will teach you about all of the different services part of Microsoft 365.
There are no reviews yet.