Communicating as an expert can be a difficult task. Often, it seems like the deeper technology professionals get into their fields, the harder it becomes to communicate that expertise to others. In this course, Being a Better Communicator: Grammar, De-jargoning, and Articulation, you’ll learn a set of strategies for understanding your communication goals and audiences, and a set of complementary strategies for achieving those goals. First, you’ll dive into how to communicate efficiently with non-experts or end-users, and individuals who share your expertise. Next, you’ll explore how to backup interpersonal communication with strong writing habits. Finally, you’ll develop a thorough understanding of the most common communication mistakes. By the end of this course, you’ll be able to enter any communication situation and tailor your approach accordingly.
Author Name: Alan Ackmann
Author Description:
Alan Ackmann teaches business and technical writing in the Writing, Rhetoric, and Discourse Department at DePaul University in Chicago, IL, where he lives with his wife and two children. His professional specialties include career development writing and the rhetoric of slideware and presentations. In his spare time, he enjoys jogging, reading, and singing (though not always in that order).

Table of Contents

• Course Overview
  1min
• Why Communicate (And How)?
  15mins
• Communicating with Non-experts
  11mins
• Communicating in Specialist and Leadership Contexts
  7mins
• Common Communication Mistakes and How to Avoid Them
  22mins
• Written and Verbal Communication, Hand-in-hand
  22mins
• Communication Strategies Going Forward
  5mins