Build AI Sales Assistant with watsonx and LlamaIndex
Create an AI sales assistant using watsonx and LlamaIndex. Learn how to automate lead generation, customer interactions, and sales processes effectively.
At a Glance
Use LlamaIndex to add your own data to an LLM to create a smart, data-driven chatbot that integrates seamlessly with watsonx’s API for precise product recommendations. Generic chatbots like ChatGPT do not have the benefit of access to your business data. We will use LlamaIndex to transform private data into structured formats that are easily consumable by LLMs.
Today, customer engagement and support have undergone a transformation, with AI-driven chatbots emerging as the ultimate solution for efficient and personalized interactions. Imagine having a chatbot that not only understands and responds to customer inquiries like a seasoned expert but also taps into your unique domain-specific knowledge to provide tailored recommendations. This is where LlamaIndex steps in, combining forces with watsonx’s API to equip your chatbot with the ability to reason and respond accurately by utilizing your own data.
👉 Please feel free to explore the demo app; we will be building a similar one in this project. You can access it by clicking here.
👉 Please feel free to explore the demo app; we will be building a similar one in this project. You can access it by clicking here.
demo
A Look at the Project Ahead
In this hands-on project, you will step-by-step explore the fusion of data indexing, AI integration, and natural language processing. The goal is to create an AI-powered chatbot that can effectively answer questions and offer personalized product recommendations. By completing this project, you will learn to:
- Use watsonx’s API and LlamaIndex to create an AI sales chatbot capable of providing instant customer support 24/7.
- Interface with watsonx’s models to generate contextually relevant responses.
- Implement an interactive user interface using Gradio to facilitate user interaction with the chatbot.
What You’ll Need
This guided project requires basic knowledge of Python and database queries. However, don’t worry if you don’t have much experience with the above. This project will explain each step along the way, and you may learn as-you-need along the way.
IBM Skills Network Labs environment also comes with many technical requisites pre-installed to save the hassle of setting everything up, so we won’t be dealing with any environment issues.
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