Empathy is one of the most critical traits for today’s leaders. It will help you to not only build trust, but also improve employee engagement, foster inclusion, increase retention, and promote innovation. In this course, leadership consultant Minette Norman shares her knowledge from decades of experience working with leaders in global organizations. First, you’ll explore what empathy is and isn’t and why today’s leaders need its qualities. Next, you’ll walk through data that uncovers the benefits of empathy in the workplace. Finally, you’ll investigate the challenges of empathy, ensuring you can find the right empathetic balance as a leader. After this course, you’ll be prepared to strengthen your empathy and reap the benefits of empathetic leadership.
Author Name: Madecraft
Author Description:
Madecraft shapes exceptional people through exceptional learning. Madecraft courses focus on actionable content to engage and inspire learners to unlock their potential. Focused on creating stylish and modern learning experience, Madecraft is ridding the world of boring online learning.

Table of Contents

• Introduction
  1min
• Introduction to Empathy
  8mins
• How Empathy Improves the Workplace
  13mins
• Developing Empathy
  15mins
• Empathy Challenges
  8mins
• Conclusion
  1min