The Configuration Management Database, or CMDB, is a data repository that contains all the assets and services managed by a company. This information includes servers, network devices, applications, services, and more. In this course, Building the ServiceNow Configuration Management Database (CMDB), you’ll learn all about the CMDB and CSDM. First, you’ll discover why CMDB and CSDM are required. Next, you’ll explore how to use IntegrationHub ETL to upload data in the CMDB to manage assets. Finally, you’ll learn how to get more value from your ServiceNow investments when leveraging CSDM and CMDB. When you’re finished with this course, you’ll have the skills and knowledge of building the ServiceNow CMDB to manage all assets and services.
Author Name: Jose Paumard
Author Description:
Passionate about programming computers for over 20 years, Jose made his debut in assembler and C, C for SIMD parallel machines before adopting Java as an object-oriented language, indispensable to most major modern applications. He brings his expertise and capacity for analysis and synthesis to many projects, mainly in the lower layers, close to the data, but also on complex UI design, or in the browser. PhD in applied maths and computer science, assistant professor in Paris North University for… more

Table of Contents

• Course Overview
  1min
• Building up the CMDB Foundation
  32mins
• Driving Real Value of CMDB via CSDM Framework
  24mins