Business process mapping for Dynamics 365
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Business processes are part of how customers accomplish their work. To be successful in implementing a business application solution, you’ll need to identify, understand, and translate the business solution onto the new solution that you’re deploying. In this module, you’ll learn how to use techniques, such as shadowing, to discover a customer’s business process. Additionally, you’ll explore how to map the business process into Dynamics 365.
Learn about the processes by using the shadowing technique., Learn how to identify the milestones in a process., Explore the different options for mapping a process into Dynamics 365., Learn from industry professionals about their experiences with customer business processes.
Basic understanding of the software and automation needs of businesses, Fundamental knowledge of the function and value of Dynamics 365 and Business Applications
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