Most change efforts in organizations tend to fade off into the sunset, leaving a team without any real closure, and management a little uneasy, because they don’t really know for sure if the outcome was worth the effort. In this course, Change Management: Closing the Plan, you’ll learn why you should properly close out a change effort and how to effectively do so. First, you’ll explore how to evaluate the outcome of the change against the original objectives. Next, you’ll discover how to evaluate lessons learned from the change, which you can then use to improve your entire change management practice in the future. Finally, you’ll learn how to properly go about obtaining sponsor approval to close out the change effort. When you’re finished with this course, you’ll have the skills and knowledge necessary to properly close a change effort, and be prepared for this section of the CCMP exam.
Author Name: Kevin Miller
Author Description:
Kevin’s mission is to close the gap between IT departments and the businesses they support, by opening IT to change. His goal is not to change what IT does; it is to change how IT does it, by changing how IT thinks. Kevin’s expertise is helping organizations of all sizes adopt and embrace agile methodologies for faster deliveries, reduced cost, and increased customer satisfaction. Kevin possesses numerous degrees and certifications, and over 20 years of progressive experience in a wide range of … more

Table of Contents

• Course Overview
  1min
• Evaluating the Outcome against the Objectives
  27mins
• Evaluating Lessons Learned
  19mins
• Closing the Change
  14mins