Have you ever experienced a poorly executed change at work? In this course, Change Management: Getting Started, you’ll learn all about managing the people side of change. First, you’ll explore the basics of change management and why it’s so important. Next, you’ll discover how change management relates to project management. Finally, you’ll delve into the seven concepts of change management, as defined by the ACMP (Association of Change Management Professionals). When you’re finished with this course, you’ll have the skills and knowledge of change management concepts needed to continue your change management education and be prepared for the change management concept questions on the CCMP exam.
Author Name: Kevin Miller
Author Description:
Kevin’s mission is to close the gap between IT departments and the businesses they support, by opening IT to change. His goal is not to change what IT does; it is to change how IT does it, by changing how IT thinks. Kevin’s expertise is helping organizations of all sizes adopt and embrace agile methodologies for faster deliveries, reduced cost, and increased customer satisfaction. Kevin possesses numerous degrees and certifications, and over 20 years of progressive experience in a wide range of … more

Table of Contents

• Course Overview
  2mins
• Defining Change Management
  28mins
• Change Is a Process
  9mins
• Change Management Relationships
  15mins
• Organizational Change
  24mins