IT Professional Fundamentals: Operational Procedures
Organizational policies are normally based on adherence to applicable laws and regulations. This course will teach you how to ensure that IT activities are executed in alignment with organizational policies.
If you want to understand computers, start with operating systems: the software that communicates with both hardware and application programs. This course will teach you key features of the most popular operating systems: Windows, macOS, and Linux.
This course will teach you how to determine which type of IT computer hardware should be used as well as how to connect components to computers including storage and multifunction print devices.
Any aspiring computer technician must be familiar with mobile devices. From smartphones to tablets and laptops, this course will teach you about the unique hardware and software challenges of portable computers and phones.
IT Professional Fundamentals: Software Troubleshooting
IT technicians must be proficient not only in hardware troubleshooting, but they must also be able to solve software related problems. This course will teach you approach software issues using a structured approach that minimizes downtime.
IT Professional Fundamentals: Hardware and Network Troubleshooting
A+ technicians must have the ability to diagnose and solve problems that occur in IT-related hardware and network environments. This course will teach you how to solve inevitable hardware and network problems in as little time as possible.
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