This course will help improve phone skills which will make increase confidence, improve sales, and help gain new customers while retaining your current cliental.

Practice to identify risk, assess a situation and how to respond in this course.

Discover the three phases of NFIS lifecycle - Pre-formulation, Formulation, and Implementation in detail.

Improve your customer service with this course.

In this transformative course, you will actively explore the depths of emotional intelligence, gaining profound insights into your own emotions and stressors. You will empower...

This unit is designed to emphasise the vital impact that change in internal and external business environments have on the success or failure of business organisations and the...