Chatbots can help your organization provide a better service to your customers, while also increasing efficiency of your support. In this course, Creating Chatbots with Microsoft Power Virtual Agents, you’ll learn to create Power Virtual Agents chatbots and publish them on a wide variety of channels. First, you’ll explore how to create topics for your chatbots. Next, you’ll discover how to implement entities in your bots. Finally, you’ll learn how to publish your chatbot. When you’re finished with this course, you’ll have the skills and knowledge of Power Virtual Agents needed to create chatbots and publish them. You will also have learned all the topics part of the Implement Microsoft Power Virtual Agents chatbots objective of the PL-200 Microsoft Certification Exam.
Author Name: Vlad Catrinescu
Author Description:
Vlad is an Office 365 consultant helping organizations get the most out their Microsoft 365 Digital Workplace. IT Professional at heart, Vlad focuses on helping administrators deploy, manage, automate, and configure governance across services such as SharePoint, OneDrive for Business, and Microsoft Teams. As an author, Microsoft Certified Trainer and recognized international speaker, Vlad has helped over a million IT Professionals and end-users across the globe to better understand and to ge… more

Table of Contents

• Course Overview
  1min
• Power Virtual Agents Basics
  19mins
• Creating Your First Chatbot
  47mins
• Creating Advanced Chatbots
  41mins
• Testing and Publishing Chatbots
  36mins
• Conclusion
  8mins