In the virtual workforce, work colleagues are often perceived as faceless because they’re not physically present like office-mates. In this course, Cultivating Effective Relationships in Virtual Work, you’ll learn to avoid pitfalls that often face virtual teams and enable you to achieve greater success as part of a remote workforce. First, you’ll explore team dynamics. Next, you’ll discover the importance of non-verbal communications. Finally, you’ll learn how to cultivate better communications and virtual teamwork. When you’re finished with this course, you’ll have the skills and knowledge to enhance virtual team relationships.
Author Name: Jo Harder
Author Description:
Jo Harder is a self-professed nerd and has been involved with virtualization and secure remote access technologies for over 20 years. After holding several sales and marketing roles, she started her technical career at Citrix in 1999, where she became a Senior Architect. Her 11-year tenure included a combination of Citrix Consulting and Technical Readiness positions. Post Citrix, Jo has taken on roles focused on consulting services and hosting provider services, as well as technical marketing. S… more

Table of Contents

• Course Overview
  1min
• Understanding Team Dynamics of the Virtual Workforce
  23mins
• Listening for Non-Verbal Communications
  28mins
• Cultivating Better Communications and Virtual Teamwork
  29mins