Power Virtual Agents empowers teams to easily create powerful bots using a guided, no-code graphical interface without the need for data scientists or developers. In this course, Demonstrate the business value of Power Virtual Agents (PL-900), you’ll learn to describe and demonstrate the value of Power Virtual Agents. First, you’ll explore what Power Virtual agents are and what business challenges they solve. Next, you’ll discover how to create a basic bot using Power Virtual Agents. Finally, you’ll learn how to publish and monitor your bot. When you’re finished with this course, you’ll have the skills and knowledge of Power Virtual Agents needed to demonstrate business value of Power Virtual Agents and create your own bots.
Author Name: Vlad Catrinescu
Author Description:
Vlad is an Office 365 consultant helping organizations get the most out their Microsoft 365 Digital Workplace. IT Professional at heart, Vlad focuses on helping administrators deploy, manage, automate, and configure governance across services such as SharePoint, OneDrive for Business, and Microsoft Teams. As an author, Microsoft Certified Trainer and recognized international speaker, Vlad has helped over a million IT Professionals and end-users across the globe to better understand and to ge… more

Table of Contents

• Course Overview
  1min
• The Basics of Power Virtual Agents
  17mins
• Creating a Power Virtual Agents Bot
  29mins
• Publishing & Monitoring a Power Virtual Agents Bot
  11mins
• Course Conclusion
  5mins