Design Thinking for Innovation: Defining Opportunities
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Transform stakeholder data into actionable insights. Learn to define opportunities through tools like experience mapping and affinity clustering.
About this course
Engaging with stakeholders produces valuable data, which can be constructively used for analyzing the stakeholder experience. In this course, you will learn how to translate data into actionable insights and define opportunities through tools like experience mapping and affinity clustering. This course was developed with subject matter provided by PDD. (www.pddinnovation.com)
Learning objectives
Discover the subject areas that will be covered in this course
Recognize the three key aspects of a constructive mindset
Sequence the steps for creating experience maps
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