High-quality business analysis requires detective work and the ability to engage with stakeholders. This course, Discovering Business Analysis Information Through Elicitation, will teach you how to do this in order to best describe and address business needs. First, you’ll take a look at direct elicitation techniques, such as focus groups, workshops, interviews, and surveys. You’ll also cover experiential techniques like analyzing documents and observing and simulating work. Finally, you’ll learn how to use tools including prototypes and wireframes to validate requirements. At the end of this course, you’ll have the detective skills you need to elicit information from stakeholders in a way that will greatly help your business analysis.
Author Name: Casey Ayers
Author Description:
Casey is an entrepreneurial leader with experience managing projects, analyzing challenges, and designing solutions in healthcare, mobile, digital media, online learning, and more. His Pluralsight courses have helped nearly 1,000,000 professionals gain the skills they need to tackle new challenges and earn globally-recognized certifications, including PMP, CBAP, CAPM, PMI-ACP, CompTIA Project+, ICAgile, and more.

Table of Contents

• Course Overview
  1min
• The Role of Elicitation
  33mins
• Eliciting Information
  38mins
• Direct Elicitation Methods
  34mins
• Experiential Elicitation Methods
  27mins
• Completing Elicitation
  20mins