In this course, Eliciting Information from Stakeholders, you’ll learn what elicitation is. First, you’ll discover different types of elicitation techniques, how to use them, and how to decide which one to use. Next, you’ll explore how to document elicitation. Finally, you’ll learn how to manage challenges with elicitation with a virtual team. When you are finished with this course, you’ll have the skills and knowledge of elicitation techniques to help organizations make decisions.
Author Name: Heather Mylan-Mains
Author Description:
Heather is from Des Moines, Iowa. She grew up there, pursued her bachelors and graduate degrees there and stayed to raise her family. She is a stimulus for change as a mom, consultant, trainer, speaker and volunteer for IIBA(R). For the past 20+ years she’s helped teams to identify and solve problems in the financial services, insurance and higher education industries. Projects include new system development, process improvements, COTS implementations, and coaching other business analysts. She d… more

Table of Contents

• Course Overview
  1min
• What Is Eliciting Information All About?
  13mins
• Eliciting Requirements with Independent Techniques
  19mins
• Eliciting Requirements Working with Others
  27mins
• Learning Which Elicitation Techniques to Use
  14mins
• Documenting Your Elicitation
  11mins
• Bringing It All Together
  4mins