About this course
Dive into the transformative world of Chatbots and their pivotal role in revolutionizing customer interactions. This course deciphers the intricacies of Amazon Lex, a premier tool for crafting conversational interfaces, and its seamless integration with Amazon Polly for lifelike speech. Participants will navigate through the creation of intent-driven, context-aware chatbots, delve deep into advanced capabilities like sentiment analysis and multi-turn conversations, and harness Amazon Polly for dynamic user responses. Moreover, attendees will learn to integrate external services to elevate chatbot functionality, ensuring the end products are not only interactive but also adhere to the highest standards of security, privacy, and compliance.
Learning objectives
Discover the key concepts covered in this course
Identify the importance of chatbots and how they enhance customer interactions and user engagement
Provide an overview of amazon lex and how it’s used
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