Getting Started with Design Thinking
|
Master design thinking to meet customer needs. Learn to define problems, brainstorm solutions, use prototypes, and apply best practices for user testing and feedback.
About this course
The main aim of your organization’s product or service is to help your customers achieve a specific goal or overcome a problem. This is where the concept of design thinking comes in. Design thinking is a customer-centric approach to determining how best to meet customer needs. In this course, you’ll explore ways to develop customer focus to help you define problems. You’ll explore design thinking strategies, including how to reframe problems, how to brainstorm solutions, and when to use prototypes. You’ll also identify best practices for user testing, as well as for and gathering and reviewing feedback for effective problem solving.
Learning objectives
Identify the characteristics of design thinking
Recognize ways to see through the customer’s eyes
Identify the steps for reframing a problem
Show all
User Reviews
Be the first to review “Getting Started with Design Thinking”
Related Products
Customer Service: Fostering a Service Mindset
Cultivate a customer-centric mindset for exceptional service. Learn key practices for a positive attitude that reflects professional values with NueBridge Experts.
Developing Your Business Acumen
Develop business acumen to enhance leadership and decision-making skills. Explore methods for operational perspective to boost innovation.
Building and Delivering a Great Virtual Presentation
Elevate your virtual presentations. Explore best practices for compelling content, visuals, delivery, and overcoming common virtual presentation challenges.
Building Success through Self-improvement
Begin your self-improvement journey. Learn to identify your talents, build on your strengths, and craft a robust growth plan.
Becoming a Successful Collaborator
Enhance your collaboration skills for increased productivity and improved problem-solving. Learn about teaming, conflict management styles, and effective collaboration practices.
Design Thinking for Innovation: Prototyping and Testing
Master prototyping and testing techniques. Discover co-creation benefits, usability test steps, and various prototyping methods to enhance stakeholder collaboration.
There are no reviews yet.