Twilio is a platform that connects a service provider to its customers across multiple channels like SMS, voice calls, and WhatsApp messages. Developers can use Twilio to programmatically build a personalized communication channel for any organization.

You will start with an introduction to Twilio APIs and learn to get the API keys. Next, you’ll learn to send outbound SMS and WhatsApp messages and respond to incoming messages using the Twilio API. You will also learn how to verify user accounts in your application. After this, you’ll learn how to make and answer phone calls. Then, you’ll learn how to build virtual spaces using Twilio’s SDKs. Finally, you’ll interact with a demo application that exhibits a daily-life user experience built with Twilio APIs.

By the end of the course, you’ll have sufficient skills to integrate Twilio APIs into your application for better and effective engagement with customers.