Hotel Revenue Management and Customer Service Excellence
This Free Online Course Includes:
- 1.5-3 Hours of Learning
- CPD Accreditation
- Final Assessment
Study the global best practices for hotel revenue management and customer service excellence in this free online course. In this course, the procedures for data monitoring and resource management – and the basic tools for revenue management in the hospitality industry – are discussed. You will learn to discern the benefit of customer service and the most practical systems for building an excellent relationship with your customers. By completing this course, you will be able to impress your customers with a world-class service that will increase your revenue.
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