The COVID-19 crisis has turned the government workforce upside down and created challenges like never before. That’s on top of the already existing IT skills gaps faced by State and Local governments. When running remote teams, it’s very easy for upskilling and reskilling to be abandoned and become lost in the day-to-day, but with the different workload requirements presented by the “new normal” we find ourselves with an opportunity to upskill our teams with an agile and iterative approach to technology learning. Hear how the City of Seattle and King County are stepping up to the challenge to enable their teams to provide citizen services – from their living rooms.
Author Name: Pluralsight LIVE
Author Description:
Pluralsight LIVE is the ultimate gathering of industry experts, business leaders and change-makers. As Pluralsight’s annual user conference, LIVE is where technologists from around the world come together to look into the future and prepare for the challenges and opportunities ahead. Subject matter experts share their insights on emerging trends, innovative business leaders talk about their breakthrough strategies, and Pluralsight specialists show users how to leverage the platform to reach thei… more

Table of Contents

• How to Provide Seamless Citizen Services – From Your Living Room
  43mins