ITIL 4 Fundamentals – Essentials of IT Service Management
This Free Online Course Includes:
- 1.5-3 Hours of Learning
- CPD Accreditation
- Final Assessment
Learn how to use the Information Technology Infrastructure Library (ITIL) framework in this free online IT course.
‘ITIL 4’ is the latest addition to the Information Technology Infrastructure Library (ITIL) family. As a flexible IT service management (ITSM) framework, ITIL 4 can be tailored to an organisation’s specific needs and circumstances by providing a common language and best practices for IT service management. This course lays out the fundamentals of this ITSM framework and explains how to apply for ITIL certification to reap its many benefits.
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