In most work environments, there is a serious lack of soft skills that has a real impact on how well our teams and organizations perform. Interpersonal relations and how we act with one another impacts culture, employee satisfaction, and employee performance. In this course, Leading with Emotional Intelligence, you will learn foundational knowledge about emotional intelligence and the components that comprise EQ. First, you will explore self-awareness and awareness of others. Next, you will discover the roles of self-regulation and social skills in emotional intelligence. Finally, you will learn about motivating yourself and others to increase emotional intelligence. When you are finished with this course, you will have the skills and knowledge of emotional intelligence needed to lead, manage, and inspire more effectively.
Author Name: Jason Alba
Author Description:
Jason Alba has been a Pluralsight Author since 2012, specializing in soft skills and professional development. He started his IT career as an intern developing tools for a robust intranet. He transitioned to an IT manager at another company where his job included web development as well as other IT functions. After an acquisition Jason became VP and then general manager at a newly formed tech company. He founded and manages JibberJobber.com, a CRM for job seekers. Jason has authored three books…. more

Table of Contents

• Course Overview
  1min
• Understanding Emotional Intelligence
  27mins
• Making Better Decisions in Pressure Situations
  22mins
• Improving Coaching and Relationships through Better EQ
  20mins