Managing Quality and Service Delivery in Healthcare
This Free Online Course Includes:
- 1.5-3 Hours of Learning
- CPD Accreditation
- Final Assessment
Learn how to manage the quality of service delivery to improve overall patient satisfaction in this free online course.
According to the WHO, one in 10 hospital patients in high-income countries suffer some sort of injury while receiving treatment. Low- and middle-income countries have 5.7 to 8.4 million deaths annually related to poor-quality care. This course will teach you how to manage quality care and offer safe, effective, and timely healthcare service. You will also study the theories of quality and explore team-building techniques.
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