Have you ever wondered how to attract and retain top talent for your organization? Do you have a problem employee? Are you facing upcoming performance reviews? If so, this course is the perfect course for you. In this course, Managing Technical Professionals, you’ll learn how to get your employees to perform at their highest potential. First, you’ll discover being a mentor and coaching your employees. Next, you’ll watch various scenarios where the management team uses best practices in handling conflict management, facilitating communication, and providing feedback. Finally, you’ll explore performance management and handling performance reviews in depth. When you’re finished with this course, you’ll have the skills that you need to motivate your employees to perform at their highest potential and provide a positive working environment to attract and retain top talent.
Author Name: Shelley Benhoff
Author Description:
Shelley has 20+ years of experience in IT as an Entrepreneur, Manager, Trainer, Docker Community Leader, and Sitecore MVP. She has a passion for tiaras, technology, gaming, and general nerdery. She loves to learn new things as well as mentor and teach others. She teaches leadership, communication, Docker, and Sitecore development. Shelley aims to provide her students with an immersive learning experience, not just a bunch of lectures and handouts. She has studied learning and instructional desig… more

Table of Contents

• Course Overview
  1min
• Learning Management Skills
  8mins
• Being a Mentor
  20mins
• Managing Conflict
  31mins
• Facilitating Communication
  20mins
• Providing Feedback
  16mins
• Performance Management
  25mins
• Performance Reviews
  22mins
• Studying Management Skills
  5mins