There’s always room for improvement when it comes to managing one’s emotions. In this course, Managing Your Emotions in the Workplace, you’ll learn to effectively regulate and assertively express emotions in a professional context. First, you’ll explore the skill of emotional self-protection. Next, you’ll discover strategies for developing emotionally healthy attitudes. Finally, you’ll learn how to effectively manage and express emotions during a confrontation When you’re finished with this course, you’ll have the skills and knowledge of emotional regulation needed to make your emotional responses to workplace events a healthy part of your professional identity.
Author Name: Alan Ackmann
Author Description:
Alan Ackmann teaches business and technical writing in the Writing, Rhetoric, and Discourse Department at DePaul University in Chicago, IL, where he lives with his wife and two children. His professional specialties include career development writing and the rhetoric of slideware and presentations. In his spare time, he enjoys jogging, reading, and singing (though not always in that order).

Table of Contents

• Course Overview
  1min
• Understanding the Importance of Emotional Intelligence
  8mins
• Practicing Emotional Self-protection
  15mins
• Developing Healthy Emotional Attitudes
  18mins
• Managing Emotions During a Confrontation
  12mins
• Identifying Main Ideas and Next Steps
  5mins