Supporting networks requires engineers to collect and analyze information to make sure devices are passing information properly. Additionally, policies and procedures are necessary to make sure support staff can support networks in a coordinated way as well as being able to plan and react accordingly when things go wrong. In this course, Network Management and Operations, you’ll learn about the components of network documentation, monitoring, and disaster recovery. First, you’ll explore a live network monitoring server, where you will see many of the common data points engineers analyze to ensure proper network operation, Next, you’ll discover how engineers collect data for network monitoring. Then, you’ll examine networking documentation including drawings, policies and procedures, and security policies. Finally, you’ll learn how engineers plan for disasters and prevent outages when they occur. When you’re finished with this course, you’ll have the skills and knowledge of network management and operations needed to support data networks.
Author Name: Ross Bagurdes
Author Description:
Ross has had a diverse career. He has a Structural Engineering degree from Milwaukee School of Engineering, but gave up the career shortly after graduating from college. Beginning in 1997, Ross began officially working in IT, implementing and supporting a paperless work order system for a Natural Gas Utility in Illinois. Since then, Ross has spent his years teaching and managing data networks. Ross spent 7 years at University of Wisconsin Hospitals and Clinics, supporting and managing the large … more

Table of Contents

• Course Overview
  1min
• Network Monitoring
  17mins
• Collecting Network Monitoring Data
  21mins
• IT Documentation
  36mins
• Network Drawings
  22mins
• Disaster Recovery
  24mins