When remote work became a new work norm, it opened up a new void: virtual team management. Because of this new void, the teams and their management were forced to practice unproven workplace processes that lead to even bigger issues such as workplace conflicts. On top of that, virtual teams did not have the luxury of face-to-face physical communication, which acted as a catalyst to increase workplace conflict. In this course, Resolving Conflict with Virtual Teams, you’ll learn to handle & prevent conflict effectively. First, you’ll explore the unique conflicts and challenges that occur in Virtual Teams. Next, you’ll discover how to manage conflicts efficiently as a leader and also, the negative consequences that may occur due to the opted conflict resolution methods. Finally, you’ll learn how to prevent conflicts to allow better productivity, creativity, and personal morale. When you’re finished with this course, you’ll have the skills and knowledge of leadership needed to resolve and prevent conflict in virtual teams.
Author Name: Sandesh Belthangady
Author Description:
Sandesh is an Ex-IBMer, who got featured on CNET.com & numerous other media outlets for “Building $1.4 Million app within 4Min”. Currently, he is the CEO & Co-Founder of 4Five Labs Inc., where he & his team is helping creators to engage their community at scale using state-of-the-art natural language processing engine. He also has a provisional patent on “Increase engagement of influencer with followers on social media and professional network”.

Table of Contents

• Course Overview
  1min
• Understanding Conflicts
  21mins
• Handling Conflicts
  23mins
• Preventing Conflicts
  23mins