Salesforce Administration: The Big Picture
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Are you interested in becoming a Salesforce administrator but are not sure where to start? In this course, you’ll delve deep into Salesforce administration and learn core skills like custom objects, page layouts, and point-and-click automation.
Did you know Salesforce isn’t just a customer relationship management org, but can also be used as a general platform for creating business applications? In this course, Salesforce Administration: The Big Picture, you’ll learn foundational knowledge and high-level essentials of Salesforce administration. First, you’ll learn how to create custom objects and records. Next, you’ll discover how to extend Salesforce with packages and customizations. Finally, you’ll explore how to configure reports and dashboards. When you’re finished with this course, you’ll have the skills and knowledge of Salesforce administration needed to form a foundation for more advanced Salesforce skills.
Author Name: Scott Lee
Author Description:
Scott is the CEO of Elega Corporation, a videogame developer and educational content creator, and a Salesforce architect in the energy industry. He has produced business applications as a professional programmer for a decade across industries including litigation support, renewable energy, and natural gas using programming languages such as Python, Rust, C#, and database technologies. Under Elega Corporation, Scott is the lead designer and programmer on their city management game, Kalling Kingdo… more
Table of Contents
- Course Overview
1min - Introduction
22mins - Your First Moments in Salesforce
19mins - Working with Users, Details, and Layouts
14mins - Extending Salesforce with Customizations
20mins - Creating Custom Objects and Records
31mins - Reporting, Data, and Mass Loading
23mins - Automating the Automation
19mins - Next Steps
5mins
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