Salesforce Workflow is one of the essential automation-by-clicks tools of the Salesforce platform, and any aspiring Salesforce administrator or developer will find knowing Workflow essential. This course, Salesforce Workflow: Getting Started, provides a practical introduction to Salesforce Workflow, Visual Workflow, and how to introduce automation processes in harmony alongside the efforts of other Salesforce automation. First, you’ll explore Workflow at a high level and get an understanding of its uses. Next, you’ll learn how to create your own Workflow rules and actions that enact field updates, send email alerts, send outbound messages to outside systems, create Task records, and produce time-dependent actions. Finally, you’ll see a comparison to the Visual Workflow tool, and gain an understanding of how to begin designing your own Visual Workflows. By the end of this course, you’ll have a better understanding of how Salesforce Workflow can impact your organization. Software required: A Salesforce developer org.
Author Name: Scott Lee
Author Description:
Scott is the CEO of Elega Corporation, a videogame developer and educational content creator, and a Salesforce architect in the energy industry. He has produced business applications as a professional programmer for a decade across industries including litigation support, renewable energy, and natural gas using programming languages such as Python, Rust, C#, and database technologies. Under Elega Corporation, Scott is the lead designer and programmer on their city management game, Kalling Kingdo… more

Table of Contents

• Course Overview
  1min
• Introduction
  9mins
• Understanding Workflow at a High Level
  13mins
• Automating Field Updates Using Rules
  22mins
• Sending Email Alerts to Users
  11mins
• Tasks, Custom Objects, and Users
  15mins
• Leveraging APIs with Outbound Messages
  11mins
• Using Visual Flows with Workflow
  23mins
• Conclusion and Considerations
  7mins