As a platform provider, incidents and outages cost our customers money and it doesn’t matter what your role is—developer, quality engineer, SRE, or even technical management—you must deliver trust. Delivering trust is accomplished by shipping secure and reliable systems. And you have to know your systems in order to do that. This talk will share how we developed a template that enables anyone at Twilio to understand their systems better, identify critical metrics to watch, and how to use Chaos Engineering to verify it all.
Author Name: Gremlin
Author Description:
Gremlin is a Chaos Engineering service on a mission to help build a more reliable internet. Their solutions turn failure into resilience by offering engineers a fully hosted SaaS platform to safely experiment on complex systems, in order to identify weaknesses before they impact customers and cause revenue loss. Founded by CEO Kolton Andrus and CTO Matthew Fornaciari in 2016, the company has since raised $26.8Million in funding from Redpoint Ventures, Index Ventures, and Amplify Partners. Existi… more

Table of Contents

• The More You Know: A Guide to Understanding Your Systems
  24mins