Troubleshooting User, Gateway, and Endpoint Registration Issues
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Because of the complexity of Cisco Collaboration deployments, you must have a solid understanding of the various voice and video elements to troubleshoot effectively. This course will demonstrate solutions to help you diagnose and solve problems.
In today’s fast-paced world, the ability to communicate using real-time IP voice and video technology is a business necessity. In this course, Troubleshooting User, Gateway, and Endpoint Registration Issues, you’ll learn how to diagnose and define problems, use various tools and techniques to gather facts, assemble an effective troubleshooting plan, and observe the solutions. First, you’ll learn how to identify the major components of the Cisco Collaboration solution you’re working with so that you will be able to isolate the problem areas quickly during troubleshooting. Next, you’ll be able to use a variety of built-in debug, trace, and monitoring tools that are available to assist with your troubleshooting. Finally, you’ll see how to implement an action plan that uses a systematic troubleshooting approach to provide consistent network services and minimize service interruptions. When you’re finished with this course, you’ll have the skills and knowledge needed to develop solutions that will help you diagnose and troubleshoot issues in Cisco Collaboration deployments.
Author Name: Sean Douglas
Author Description:
Sean Douglas has more than 17 years of experience working extensively with Cisco technology. He didn’t always understand how IP networks, voice, and video solutions work. Sean remembers clearly what it was like to start from the beginning, when everything was new and somewhat confusing. Fortunately, he had some exceptional teachers that took the time to explain things in plain terms. He also has an enthusiasm for learning and finding solutions. Sean brings that same passion for learning and enth… more
Table of Contents
- Course Overview
1min - Troubleshooting Phone Loads and Registration
30mins - Troubleshooting ISDN IOS Gateways
42mins - Troubleshooting MGCP Gateway Registration Issues
25mins - Troubleshooting LDAP Synchronization and Authentication Issues
30mins - Troubleshooting TelePresence VCS SIP Endpoints Registration Issues
22mins - Troubleshooting TelePresence Management Server Provisioning Issues
16mins
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